FAQ

  • What is the minimum order?

    The minimum order that we ask for web based enquiries is 25 Pieces per design in different colors. Designer or heavy pieces can be ordered in smaller numbers, you can post your enquiry to our sales department at sales@dwarkajewel.com.

  • What is the normal delivery shipping time?

    The shipping time required is minimum 4 weeks, depending on the quantity of the order.

  • What is the percentage of silver used in making the silver jewelry?

    We are the world’s leading silver jewelry manufacturer from Jaipur, India. All of our jewelry is made of Sterling Silver 92.5%- pure (Cadmium, Nickel and Lead free).

  • Is there any advanced payment required for my order to be treated as a confirmed order?

    We treat any wholesale order as a confirmed order after we receive an advance of 50% of the payment of the order.

  • What is the shipment mode?

    It takes 5 working days with Fed EX and UPS and 20 working days by Post. Insurance is included.

  • Our only bank

    Kotak Mahendra Bank
    Sardar Patel marg
    Jaipur

  • What do you specialize in ?

    Our team handcrafts 925 sterling silver jewelry, 18kt gold jewelry and brass.
    Silver rings, silver earrings, gemstone pendants, silver necklaces and gold jewelry. Pandora, Pomellato jewelry and handmade jewelry is our speciality.

  • What are the forms provided along with the payment?

    We provide FORM A and INVOICE with the Shipment.

  • How big is your company?

    We have more than 150 craftsmen, 14000 square feet of factory and a state of the art unit in Jaipur, India.

  • Where can I see your collection?

    We make 3 jewellery collections a year showcased at our Jaipur flagstore. Check the address here.

  • Do you do wholesale and retail jewelry ?

    We do wholesale, gemstones, silver jewelry, semi precious stones jewelry, stone beads jewelry, silver findings, indian silver jewelry and silver beads.

  • Can I visit your showroom and factory ?

    Sure, all you have to do is make a prior appointment and email us at info@dwarkajewel.com and our manager will be happy to take you around the factory visit.

  • Do you do travel arrangements?

    Yes, our travel desk can arrange your transport and hotel bookings at the best rates according to your budget.

  • Is it safe for a single woman to travel in India?

    Jaipur is safe and secure. People in India are very friendly so no need to worry about any insecurity around here.
    Check our "Visit Jaipur" page to find out more about Jaipur. You can easily get an e-visa online to enter in India. Click here